ITIL-Foundation-CSI


Continual Service Improvement

Banner Data Protection

1.Purpose, goal, objectives and scope

2.Models and Processes

3.The Deming Cycle

4.Measurement and metrics

5.The Seven-Step Improvement Process

6.Continual Service Improvement activities

7.Risk Management

8.Continual Service Improvement interfaces

9.Interface with Service Level Management

 

flipkart-pureprocess.in